For discharge planners
Equipment at home before the insurance paperwork clears.
Direct-pay rentals for patients going home. We coordinate delivery with the family.
When to refer
The discharges where we help most.
Insurance equipment is delayed
Waiting on insurance approval or a supplier? We deliver while the paperwork moves.
Coverage was denied
Not every patient meets medical necessity criteria. A private-pay rental keeps the discharge on schedule.
A knee walker is needed
Medicare typically doesn't cover knee walkers at all. Families usually pay out of pocket, and renting beats buying for a short recovery.
Urgent or weekend discharge
When the bed needs to turn and the supplier can't, send the referral and we'll respond as quickly as we can.
How it works
One referral. We handle the rest.
Send the referral
Use the form below or email us the patient name, discharge date, equipment needed, and delivery address.
We coordinate with the family
We confirm timing directly with the patient or family, so it doesn't land back on your desk.
Equipment arrives ready to use
Delivered clean and sanitized across our core DC-metro service area, with pickup included at the end of the rental.
Send a referral
Tell us who's discharging and what they need. We'll follow up with you and the family, usually the same day, to lock in delivery.
One page you can print or forward to families: what we deliver, how fast, and how to book.
Common questions
What planners ask us.
Do you bill insurance?
No. Families pay directly at our standard rates. We provide receipts for HSA, FSA or reimbursement requests.
Is there any cost to my facility?
None. The family books and pays directly. You're simply giving them an option when insurance can't deliver in time.
What areas do you cover?
We offer free standard delivery across our core DC-metro service area, covering most Maryland, DC, and Northern Virginia discharges. Enter a ZIP code on the rental page to check delivery coverage.
What equipment do you carry?
Travel mobility scooters, steerable knee walkers, transport wheelchairs, and a folding access ramp. Every unit is cleaned and sanitized between rentals.